Do you have any questions or any problem regarding your journey that you would like to tell us about? We will be happy to personally assist you with any queries you may have.
City Air Terminal Betriebsgesellschaft mbH
P.o.Box 1
1300 Wien-Flughafen
Austria
We answer all of your concerns: info@cityairporttrain.com
Monday-Friday, 06:30 am - 02:30 pm.
You can contact our service team via phone:
Our employees promptly forward lost objects and objects left behind
to the Lost & Found office at Vienna airport, where every single
piece is electronically recorded. Therefore, if you have any questions
regarding lost objects please directly contact the Lost & Found office at Vienna airport!
City Air Terminal Betriebsgesellschaft mbH
Office Park, Postfach 1, 1300 Wien-Flughafen, Austria
P: +43 1 25 250
info@cityairporttrain.com
www.cityairporttrain.com
Registered seat: Flughafen Wien
Registered at: Landesgericht Korneuburg
Commercial register number: FN118119 f
DVR: 0419583
VAT: ATU 59107237
ILLUSTREE Great User Experiences GmbH
Wasagasse 12/3/5
1090 Wien
T: +43 1 58 52 601 - 0
hello@illustree.at
www.illustree.at
IWAVES Medientechnik e.U.
Margaretenstraße 70/2/3
1050 Wien
T: +43 1 58 121 58 - 0
F: +43 1 58 121 58 - 20
office@iwavesmedia.com
www.iwavesmedia.com
independet agency for passenger rights (apf)
www.passagier.at
Passengers who disagree with the decision of the company can contact the apf in Austria. Please submit your documents by means of a complaint form at https://www.apv.gv.at/de/. If the electronic transmission is not possible for you, please send the documents by post to:
Agency for passenger rights, Railway Department, Linke Wienzeile 4/1/6, A-1060 Wien
extrajudicial online resolution EU commission