Wouldn’t it be nice to walk into a Genius Bar and walk out the same day with your problem solved? Apple is apparently working towards this reality for its iPhone users.
According to an internal memo obtained by MacRumors, the company is considering a program that would allow technicians at Apple Stores and Apple Authorized Service Providers to repair Face ID by simply replacing the module. Technicians will access the service portion of the TrueDepth camera, which contains components for Face ID and front camera sensors.
The source revealed that the move could help reduce the number of full phone repairs, which would not only make it easier for iPhone users desperate for a quick fix, but could help reduce Apple’s carbon footprint. , at least one a bit. And it would reduce the risk of an iPhone user having to start from scratch with a new device.
It would also make repairs more affordable for iPhone users who are essentially carrying a feature prone to problems when it comes in contact with water or pavement. However, there are no specific details on the cost of the module exchange. Right now, average iPhone repairs typically range between $399 and $549, at least according to Apple. support pages.
The Face ID module swap will begin with iPhone XS and later. People with iPhone X from 2017, when Apple introduced Face ID, should consider an upgrade since the repair kit is not compatible with this particular process.
Face ID has been a controversial feature, at least in its relative repairability. Recently, Apple deleted the requirement that requires the transfer of a tiny microcontroller chip between iPhone 13 models so that it becomes easier to fix the problem.
After that, Apple announced its Self-service repair repair-it-yourself program by selling customers the parts and tools they need to fix their devices at home. Since his announcement, he has helped start a broader conversation about the right to repair movement, which has been get steam in recent years as supply chains shrink and the cost of hardware increases.
Apples influence on consumer technology is arguably unmatched, so hopefully this move sets a precedent for the rest of the industry to follow suit. On the Android side, phone makers like Fairphone tried to do a durable and repairable smartphone, although it remains a niche device. Maybe Samsung should be next, it’s one of top android phone makers and one that touts its commitment to sustainability in its marketing efforts.