“The delivery business continued to be under more pressure” in the second quarter due to staffing issues, Chief Financial Officer Sandeep Reddy said on a call with analysts Thursday. Delivery sales at stores open for at least a year fell 11.7% year-on-year in the second quarter, he said.
In the United States, sales at stores open for at least a year fell 2.9% in the second quarter.
Delivery issues are nothing new to Domino’s or the pizza industry as a whole.
To attract more drivers, Domino’s is also considering offering more flexible schedules.
“One of the biggest issues for delivery drivers is flexibility,” Domino CEO Russell Wiener said on Thursday’s call. Letting drivers work shorter shifts, fewer hours per week and signing up for last-minute assignments are “areas where we continue to evaluate and evolve our practices,” he said. he declares.
The brand is also trying to simplify store operations to increase efficiency and free up more time for employees.
“We continue to believe that many of the answers to the labor shortages we face are already in our system,” Weiner said. But, he noted, “the question remains, can we close the performance gap and get back to fully meeting demand using our current delivery model.”
Until Domino’s comes up with the answer, he said, “all options will remain on the table.”