New method for reporting spam and phishing emails

University of Arkansas

When you receive a suspicious or unwanted message, use the Report Message button.

Over the weekend, IT departments pushed a new Report phishing and spam email button to all Outlook and Outlook Web users. Reporting these emails helps the university protect your data and teaches Microsoft filters to detect spam and suspicious emails before they reach your inbox.

“Spammers and phishing attempts are constantly evolving,” said Stephen Tycer, chief information officer. “If you receive spam mail in your inbox, you can use the Report Message Add-in to send the message to IT to help us improve our spam filters.”

When you receive a suspicious or unwanted message, click the Report Message button (or if you are using Outlook on the web, select from the drop-down menu).

To access the button, open an email and click the ellipsis (three dots) on the right and select Report Message from the list. You may need to close and reopen Outlook to see the button. The following options are available:

  • Waste: The message is spam that advertises unwanted products. It will be sent to your spam folder and the sender will be added to the blocked senders list.

  • Phishing: The message is an attempt to trick you into clicking a suspicious link or disclosing login information or other personal data. It will be moved to your Deleted Items folder and reported to the university’s IT security team. Learn more about how to detect phishing.

  • Not unwanted: The message is from a trusted source and has been filtered into your spam folder by mistake. It will be moved from junk mail to your inbox and the sender will be added to the list of approved senders.

If you find an email in your junk mail folder that is not spam, use the report message add-in to mark it as a legitimate email, move the message to your inbox, and report the bogus. positive to help IT departments improve spam filters.

The button is included with Outlook on the web, Outlook for iOS and Android, and compatible versions of the Outlook desktop email client. It never sends data to Microsoft unless instructed to do so by the user.

Contact IT support at or 479-575-HELP for any questions or concerns.

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