Owner of pub near Grantham says noise complaints ‘unfair’

One owner says it is “unfair” for people to complain about noise in his pub when Covid restrictions mean he can only serve customers outside.

Mark Inman, of the Waggon and Horses in Caythorpe, says he is respecting restrictions placed on him by the government, which relaxed lockdown rules last week.

South Kesteven District Council installed strong monitoring equipment after receiving complaints from nearby residents, but said the levels were not high enough for it to take action.

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Mr Inman said: “We are a public house that negotiates from our garden, adhering to government guidelines, the only possible way to negotiate at the moment.

“We can only trade outside, so the volume of people on the premises will be much higher than if we could use all of the premises.

“We feel the government is giving us a chance to trade, but South Kesteven District Council should be monitoring this at a time when the premises can be fully marketed. It seems unfair after being unable to negotiate for nine months.

“We have more people outside than we normally would because we can’t trade inside. We stream music through an iPod while people are dining. There are children playing and there will be a bit of noise from time to time.

“The pub is doing well right now and we just want to have a chance.”

The district council states that it followed the procedure following complaints about noise. A spokesperson said: “SKDC followed due process and the use of noise monitoring equipment was one of them. The information available to the Board to date about this matter does not justify any formal action. “

The pub installed an outdoor bar and marquee in its garden last year when the first lockdown restrictions were relaxed.

Loveden Heath District Councilor Penny Milnes said: “There have been representations from residents that SKDC has considered in accordance with due process. A permanent balance must be achieved between the needs of the business and the facilities of the residents. “

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